Order processing takes 2–5 business days. After the order is shipped, free delivery within the United States usually takes 7–12 business days.

A tracking number will be provided once your order is shipped, and tracking updates will begin once the carrier receives the package.

You can use our size guide here.

How to measure your foot:

1. Place a piece of paper on the floor against a wall.
2. Stand on the paper with your heel touching the wall.
3. Mark the tip of your longest toe.
4. Measure the distance from the wall to the mark in centimeters.
5. Compare the measurement with the size chart on the size guide page.

If you are between sizes, it is usually recommended to choose the larger size.

Unfortunately, we do not offer returns or exchanges for items if the wrong size was selected. Due to very high demand, all size sales are considered final.

Please carefully review the size chart before placing your order.

Tracking updates can sometimes take a few days after shipping. If your tracking has not updated for a while, please contact us via the contact form or by email. Our support team will help you within 1–24 hours.

Your tracking number will be sent to your email once your order has been shipped. Please also check your Spam or Junk folder just in case.

Yes, we provide free shipping within the United States on all orders.

If your order has not been shipped yet, please contact us as soon as possible and we will try to assist you. Once the order has been shipped, changes or cancellations are no longer possible.

If you notice an error in your shipping address, please contact our support team immediately. We can only update the address before the order is shipped.

Please contact our support team and include photos of the damaged item. We will review the situation and provide a solution.

You can contact us through the contact form on our website or by email at support@arvelika.com. Our support team usually responds within 1–24 hours.

At the moment, shipping is available only within the United States.

Yes, every order receives a unique tracking number that allows you to monitor the delivery progress.

Tracking usually begins updating after the package has been received by the shipping carrier. This may take 1–3 days after shipment.

Yes, all payments are processed through secure and trusted payment systems, ensuring the safety of your personal and payment information.

From time to time we run special promotions and discounts. Please check our website for the latest offers.